Retail Return & Exchange Policy (Excluding Wholesale)

EASY RETURNS

We want you to be completely happy with your purchase. If you don't love it, send it back, it's that easy. We will gladly accept unworn, unwashed, unaltered or unused merchandise in sellable condition for a full refund within 14 days of purchase.

BUY ONLINE & RETURN ONLINE - EASY!

To initiate a return, please email info@vicbayapparel.com with the items you wish to return and reason for return. You’ll be emailed a return label to send your items back. All other rules of Return Policy apply.

Please allow 2 to 4 business days to process the return once it’s received. You will be notified via email once the refund has been issued.

How To Return

1. To initiate a return, email info@vicbayapparel.com. Provide your order number and email address associated with your order, to start the returns request.

2. You will receive an email with a return shipping label and further information on how to complete your return within one business day.

3. Please allow 2 to 4 business days to process the return once it’s received. You will be notified via email once the refund has been issued.

We will refund the price of the merchandise including any taxes you were charged (excluding all applicable shipping charges) upon receiving the return. Depending on your bank, please allow up to two billing cycles for your credit to appear on your statement.

Looking to exchange? Please follow the return process and place a new order to do so.